Welcome to Brownies Now! By accessing or using our website and purchasing our products, you agree to comply with the following Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website and purchasing our products, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with any of these terms, please do not use our site.

2. Product Information

• We strive to provide accurate descriptions and images of our products. However, slight variations in appearance may occur due to the handmade nature of our brownies and treats.

• Allergen Information: Our products are made in a kitchen that handles nuts, gluten, dairy, and other common allergens. Please review ingredient lists and allergen warnings before purchasing.

3. Orders and Payments

• All orders are subject to availability. We reserve the right to limit quantities or refuse orders at our discretion.

• Prices are listed in $AUD and are subject to change without notice.

• Payment is required at the time of order placement. We accept Visa, Mastercard, AMEX, 

4. Shipping and Delivery

• Shipping rates and delivery times are provided at checkout. Please refer to our Shipping Policy for more details.

• We are not responsible for delays caused by postal or courier services once the order has been dispatched.

• It is the customer’s responsibility to provide accurate shipping information. We are not liable for orders shipped to incorrect or incomplete addresses.

5. Returns and Refunds

• Due to the perishable nature of our products, all sales are final.

• We do not offer refunds for incorrect address information or postage delays.

• Refunds or replacements are only provided for damaged products, incorrect items, or quality concerns, as outlined in our Return & Refund Policy.

6. Customised Orders

• We offer customisable brownie samplers and event favours. All custom orders are final once production begins and cannot be canceled or modified.

• We reserve the right to refuse custom orders at our discretion.

7. Intellectual Property

• All content on this website, including images, text, logos, and designs, is the property of Brownies Now! and protected by copyright laws.

• You may not reproduce, distribute, or use our content without prior written permission.

8. Limitation of Liability

• We are not liable for any damages, including indirect, incidental, or consequential damages, arising from the use of our website or products.

• Our maximum liability to you shall not exceed the total purchase price of your order.

9. Governing Law

These Terms of Service are governed by the laws of Victoria, Australia. Any disputes arising from these terms shall be resolved in the courts of Victoria, Australia.

10. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website constitutes acceptance of the revised terms.

11. Contact Information

If you have any questions about our Terms of Service, please contact us at browniesnow@outlook.com

Thank you for supporting Brownies Now! We are committed to providing delicious treats and excellent service.